OUR WHY

United in a spirit of teamwork, driven by a commitment to our shared values, the dedicated professionals of the Alton Police Department recognize that every sustainable relationship arises from a personal, human need.  We strive to connect to stakeholders’ needs, form partnerships, and create empowerment opportunities for unprecedented community safety and quality-of-life.  Unyielding in this purpose, and dedicated to live by our principles, we are devoted to ensuring a quality customer experience, while making a positive difference toward the greater good for the City of Alton.

OUR CORE VALUES

HUMAN LIFE

“We value human life and dignity as guaranteed by the U.S. Constitution.”

  • We give first priority to situations that threaten life.
  • We treat all persons with courtesy and respect.
  • We leave everyone with their dignity intact.

LAWS & CONSTITUTION

“We support the principles embodied in the U.S. Constitution.”

  • We respect and protect the rights of all people.
  • We treat all persons fairly and without bias or prejudice.
  • We are knowledgeable about the law and obey it.
  • We seek truth to bring accountability and justice for all.

INTEGRITY

“We believe that integrity is the basis for constituent trust.”

  • We are honest and truthful.
  • We are consistent in our beliefs and actions.
  • We hold ourselves to the highest professional standards of ethical and moral conduct.
  • We make decisions without regard for personal benefit.

EXCELLENCE

“We relentlessly strive for personal and professional excellence.”

  • We are employee-focused, and strive to provide holistic wellness options to enhance personal and professional growth.
  • We are committed to fair and impartial personnel practices.
  • We strive to be proactive and innovative while continually training and learning.
  • We strive for continuous learning and improvement and develop our members to their maximum potential.
  • We recognize and reward outstanding performance.

ACCOUNTABILITY

“We are personally accountable to each another and the stakeholders we serve.”

  • We understand the importance of community values, expectations, and customer service.
  • We are socially responsible and transparent.
  • We hold ourselves and each other to a standard that strengthens public trust and internal integrity.
  • We manage our resources effectively.
  • We thoroughly and equitably investigate complaints against our employees.
  • We welcome all feedback and view it as an opportunity for learning and improvement.

EMPATHY

“We see beyond the case file—we see people.”

  • We treat all victims, witnesses, and suspects with dignity and compassion, recognizing that justice requires understanding the human side of every story.
  • We value every person and every perspective knowing that how we treat people defines us.
  • We actively listen, acknowledge emotions, display patience, provide reassurance, offer resources, and explain the why of our actions.

COMMUNITY PARTNERSHIP

“We are committed to building and maintaining relationships with our community partners and stakeholders.”

  • We welcome, embrace, and empower all of our public and private partners.
  • We recognize that crime and quality-of-life issues are community-wide concerns.
  • We believe diversity enhances partnerships and galvanizes teamwork.
  • We collaborate and problem-solve with our community partners to achieve justice for all.

Contact Us

JARRETT FORD

Chief of Police

DUSTIN CHRISTNER

Deputy Chief of Police

KURTIS MCCRAY

Captain

JENNIFER LANDO

Chief of Police Administrative Assistant
P: 618.463.3505 ext. 621

ALTON POLICE DEPARTMENT

1700 E. Broadway
Alton, IL 62002

OFFICE HOURS

Monday – Friday
8:00 A.M. – 5:00 P.M.

Police Department