AS A REMINDER, per city ordinance, the City of Alton will continually bill for trash service as long as the property maintains active water service. If water service is discontinued at an address, the City of Alton does not automatically stop billing for trash service until we receive a written request for abatement for the trash service.

If you are currently without water service at an Alton address, to stop the billing for trash service at that address, you need to complete a REQUEST FOR REFUSE ABATEMENT form, which is available under ‘Forms and Applications’ Look under the “City Comptroller” section for the form.