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Step 3: Verify do_not_reply@cityofaltonil.com is in your contacts and added as a safe sender to ensure delivery of our email. You can add it via vCard, download and install our vCard.

Step 4: Confirm your email address via the link sent to the address provided.  You should receive an email within 10 minutes. If you do not, please check your spam or junk mail folders for the confirmation email. To help ensure delivery of all of our email messages, please add do_not_reply@cityofaltonil.com to your contacts and safe sender list.

Not getting our email? Follow these steps:

1. Make sure do_not_reply@cityofaltonil.com is added to your contacts and safe senders list. You can download and install our vCard which will add all of our information to your contacts.

2. Check your spam and/or junk mail folders. You may be able to right-click on our email from your spam and/or junk mail folder and mark our email as ‘safe’.

3. You may have entered your email address incorrectly. Please enter your email address above and press the ‘Subscribe’ button. Our systems will check to see if you are in our system.

4. If you are still not getting our email after trying these steps, please give email us at helpdesk@cityofaltonil.gov.